Application Management Services

Know how we can help in maintaining existing applications and developing new ones. Know how our technical expertise & our frameworks help.

Cetas provides Application Development, Application Maintenance & Application Transformation Services to its clients in Microsoft Technologies. Its CHAMP methodology helps customers by quickly developing and deploying new applications. The EVOLVE methodology of Cetas ensures customers get best in class application maintenance services.

Application Development Services to build world-class custom apps

Cetas builds customised applications for customers. Cetas has the expertise and experience to build the following types of applications to customers

  • Client-Server Applications : Cetas can build client server applications for customers in Microsoft .NET technology for either desktop intensive use of rapid transaction processing. The CHAMP framework of Cetas enables rapid development of such applications because it has a library of pre-built and reusable components. This speeds up such development and eases deployment. 
  • Web Applications : Cetas builds web applications in .NET (Sliverlight) and Open Source technologies. Cetas uses highly effective frameworks and techniques to develop world class web applications and user experiences such as DevExpress, TelerikUI, MVC.
  • Mobile Applications : Cetas specializes in Xamarin and Telerik frameworks and widgets for developing mobile applications. This expertise helps Cetas to build, test and monitor mobile applications efficiently in a single platform. It also helps in deploying these mobile apps in Android, IOS and Windows devices.  

CHAMP Framework of Cetas to speed Application Development Process

Cetas has developed a library of reusable components which enables rapid development of custom applications. This library is audited, coded and tested as per product development standards. The reusable components are highly configurable and flexible to suit to multiple customer requirements. This library has grown to cover most of the typical custom app development scenarios.

It includes a collection of modules, workflows, code-generators, notification engines, reports, user interfaces, codes etc.

Cetas has been able to reduce application development time to 30%-40% through this approach to ensure considerable time & cost savings to customers.

Application Maintenance Services to maintain your existing applications

Cetas maintains existing applications for customers. Ceta can offer multiple services to maintain existing apps such as:

  • Annual Support Services :  
Services to ensure regular maintenance of existing applications so that they continue to remain healthy. It typically includes technical maintenance (database and application), support henpdesk, business critical support and rollout of hot fixes relating to the technology used.
  • Enhancements & Fine-tuning Services : 
Services to improve the capability of existing applications. It could include enhancements, bug-fixing, integration to other apps, performance fine tuning, user training and documentation
  • Application Audit Services : 
Cetas can audit the health of your existing applications and suggest improvements to enhance its use and performance.

EVOLVE - The Support Framework of Cetas

Cetas has created a support framework called EVOLVE which is a collection of tools, best practices and support teams to provide best in class support to its customers.

  • EVOLVE includes a Cetas developed support helpdesk and customer self service portal for customers can raise support calls easily. This seamlessly creates support incidents for Cetas to act upon.
  • EVOLVE includes best business practises for supporting customers. It includes 
    • Structured Service Level Agreements for assured response times, 
    • Efficient workflows to manage support incidents
    • Knowledge base of support issues and techniques to resolve them
  • EVOLVE also comprises of highly qualified Problem Resolution Teams to manage the support requests of the customers. These teams are a combination of experienced functional and technical consultants who also have the required experience in managing the post implementation support for customers.

Application Transformation Services to migrate existing apps to latest technology

Cetas specialises in providing Upgrade and Migration Services to migrate applications from existing technology to the latest one. Cetas follows a structured Transition Framework to ensure error free migration & upgrade services. Cetas has skills and expertise to migrate applications across multiple databases, platforms and application frameworks.

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