Dynamics 365 for Field Service

Deliver end-to-end service experience from anywhere

Resolve service issues better before they occur with Dynamics 365 for Field Service. With this complete field service management solution, connect with your customers and match their expectations in completing field service jobs. Designed specifically to work for businesses who have agents working on field i.e., at client sites, this intelligent solution reduces operational costs, and delivers positive onsite experiences.

Optimise your field operations


Sell smartly with embedded AI

With contextual AI-driven insights and unified data, tailor engagement with your customers and prospects to keep relationships and revenue on track. 


Engage personally to build relationships

Focus on relationship selling with contextual insights from LinkedIn, interactive organisational charts of the account, and personalised sales documents with embedded Office 365 tools. 


Enhance sales productivity from anywhere

Collaborate on deals and manage opportunities across functions and geography with all the information on-hand and the familiar Microsoft modern mobile applications for better usability. 


Grow at your pace with pre-built customizable applications

Scale your sales CRM systems and processes with the pre-built, customizable apps from Microsoft AppSource that are easy to tailor, extend, and connect to the applications and services you already use.