Dynamics 365, Dynamics 365 Customer Service

How to create Dynamics 365 Virtual Agent (Chatbot) to Improve Customer Service

In today’s world, Can anything be better for your enterprises than providing faster response to your customers? Self-service is increasingly the preferred route for 24×7 access to information, and this has led forward thinking organizations to delight the customers with Chatbots and AI for customer care. Dynamics 365 Virtual Agent

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CETAS Service

Our commitment to customers during COVID-19

As we continue to navigate the uncertainty of COVID-19 together, we understand our customers and Partners will have questions and concerns about our services, impacts, if any. We want to reassure you that operationally, CETAS is committed and well prepared to ensure the support and business continuity for all our

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things to consider before migrating to cloud
Cloud

6 things to consider before migrating to the cloud

As predicted by Gartner, companies are investing 36% of their IT spending on cloud-based services. C-level executives are eyeing digital transformation to improve efficiency and effectiveness. This has made it imperative for businesses to migrate to the cloud. However, moving enterprise data and applications to the cloud is no small

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